Maintain

Getting started with the Ski-Mojo, practical guide and videos

On this page, you will find the quick start guide, the detailed User Guide, as well as many videos to help you make the most of your Ski~Mojo

You can also check our FAQ or contact us

Download

Our user manual in
several languages

Dutch

Polski

Svenska

Español

Česky

Slovenščina

Português

Bulgarian /
български

Română

Tutorial video

Learn how to get the most out of your Ski-Mojo with our tutorial videos

Click on the gear (⚙️) at the bottom right of each YouTube video to choose the language of your subtitles

Discover our Tutorial videos

Installation & initial setup

Video tutorial

How to easily activate (engage) your Ski~Mojo?

Maintenance

How to change the springs?

Maintenance

How to replace a leg or how to replace the neoprene sleeves?

Maintenance

How to change the setting rod clamps?

Maintenance

How to install snowboard connectors

Maintenance

How to change the cable of your Ski-Mojo leg?

Video tutorial

How to properly adjust your Ski-Mojo harness?

OUR ADVICE: THE SKI-MOJO SEASONAL SERVICE

After 70 to 90 days of use of your Ski-Mojo, we recommend that you send it back to us for a seasonal service

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Customs duties – shipments to the United States

Due to recent regulatory changes, significant customs duties and import fees may apply to all orders shipped to the United States. These charges may range from 15% to 50% of the order value.

⚠️ These charges are determined by U.S. customs authorities and are therefore not included in the order total or shipping fees.

They are the sole responsibility of the customer and are directly charged by the carrier (typically DHL, FedEx, or UPS) or local authorities upon import. Additionally, due to the current workload of customs authorities, some shipments may be held in customs for several days, beyond our control.

By placing an order, you expressly acknowledge and agree that:

  • you are responsible for paying all customs duties and import fees,
  • these charges will be requested directly by the carrier before delivery,
  • additional delays due to customs processing may occur,
  • refusal to pay will result in refusal of delivery.

In the event of refusal :

  • the goods may be returned to us or disposed of by the carrier or US authorities,
  • no refund will be issued, as this constitutes a failure by the customer to fulfill their contractual obligations, even if the goods are returned,
  • return costs, if any, remain the responsibility of the customer.

You nevertheless retain your right of withdrawal, in accordance with our Terms and Conditions. However, this right can only be exercised after delivery has been accepted and the goods received, as refusal to accept delivery prevents the return of the goods. Please note that, in the event of exercising your right of withdrawal, you will need to contact the U.S. authorities directly to request any potential refund of the customs duties you have previously paid.

I acknowledge that customs duties (15 to 50%) imposed and collected by the U.S. government may apply and are not included in the order or shipping fees. I agree to pay these charges when requested by the carrier (DHL, FedEx, UPS). I understand that no refund will be issued if I refuse to pay these charges. Failure to pay these charges will therefore result in the loss of your order without refund.