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Delacroix from Incourt wrote on 25/03/2018 at 15h59
Effectivement géniale cette invention. A 69 ans je vais prolonger ma "carrière" de skieur. MAIS lors d'une chute avec perte des skis, une jambe s'est tendue tellement violemment que le muscle du mollet s'est déchiré. Un accident qu'il ne faut pas généraliser mais c'est quand même arrivé. Sans le poids du ski , le ressort est évidemment beaucoup plus violent. Après l'avoir loué, je l'achète néanmoins. Avant la fatigue des jambes m'arrêtaient souvent, maintenant c'est mon souffle ...... à entretenir donc, mais quel plaisir !
Admin Reply:
Bonjour Serge, Nous vous remercions pour ce témoignage et espérons que votre mollet s'est remis de cette mésaventure qui est une première. Nous espérons que ce sera aussi une dernière car nous sommes toujours triste d'apprendre que certains utilisateurs se blessent malgré la présence du Ski-Mojo. Une fois de plus, il est bon de rappeler que le ski reste un loisir dangereux et que bien que l'utilisation du Ski-Mojo semble diminuer les risques, cet appareil n'est pas un armure à toute épreuve.
Bon ski à vous pour l'hiver prochain.
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Customs duties – shipments to the United States

Due to recent regulatory changes, significant customs duties and import fees may apply to all orders shipped to the United States. These charges may range from 15% to 50% of the order value.

⚠️ These charges are determined by U.S. customs authorities and are therefore not included in the order total or shipping fees.

They are the sole responsibility of the customer and are directly charged by the carrier (typically DHL, FedEx, or UPS) or local authorities upon import. Additionally, due to the current workload of customs authorities, some shipments may be held in customs for several days, beyond our control.

By placing an order, you expressly acknowledge and agree that:

  • you are responsible for paying all customs duties and import fees,
  • these charges will be requested directly by the carrier before delivery,
  • additional delays due to customs processing may occur,
  • refusal to pay will result in refusal of delivery.

In the event of refusal :

  • the goods may be returned to us or disposed of by the carrier or US authorities,
  • no refund will be issued, as this constitutes a failure by the customer to fulfill their contractual obligations, even if the goods are returned,
  • return costs, if any, remain the responsibility of the customer.

You nevertheless retain your right of withdrawal, in accordance with our Terms and Conditions. However, this right can only be exercised after delivery has been accepted and the goods received, as refusal to accept delivery prevents the return of the goods. Please note that, in the event of exercising your right of withdrawal, you will need to contact the U.S. authorities directly to request any potential refund of the customs duties you have previously paid.

I acknowledge that customs duties (15 to 50%) imposed and collected by the U.S. government may apply and are not included in the order or shipping fees. I agree to pay these charges when requested by the carrier (DHL, FedEx, UPS). I understand that no refund will be issued if I refuse to pay these charges. Failure to pay these charges will therefore result in the loss of your order without refund.