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Jean michel Foucault from Chaingy wrote on 17/02/2019 at 19h15
Je suis parti dans les Alpes une semaine, mais inquiet, car mon genou droit étant très diminué (ménisque usé et une infiltration une semaine avant de partir ). Je me suis dit que j'allais passer mes vacances d'hiver au balcon plutôt que sur les pistes, et là coup de chance ou pas lors d'une émission régionale une personne vante le ski-mojo comme une solution pour skier sans trop solliciter les genoux et prolonger le temps de ski. J'ai donc pris rdv avec un revendeur de ski-mojo. Je lui ai demandé si je pouvais le louer avant de l'acheter et il m'a répondu ok, mais que personne ne lui avait ramené après essais et pour preuve il n'en avait que des neufs. J'ai donc essayé le ski-mojo. Au départ la mise en place n'est pas évidente mais une fois sur les pistes on se retrouve à skier avec 20 ans de moins et avec des sensations que je ne connaissais pas. Je n'ai pas assez de mots pour vanter ce produit qui a sauvé mes vacances et m'a procuré tant de plaisir. Si vous pensez que mes propos sont exagérés, allez juste l'essayer mais attention car vous allez l'acheter. Pour ma part je remercie le concepteur de cet exosquelette. Je remercie également les personnes qui ont répondu à mes mails et à ski concept qui m'a suivi et vendu le ski-mojo.
Admin Reply:
Bonjour Jean-Michel,
Merci pour votre témoignage qui nous fait bien plaisir et en effet merci à l'équipe de ski concept à Megève qui pour la première année de revente du ski-mojo fait un formidable travail.
Pour la ski-mojo Team : Jean-Marc Glaude
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Customs duties – shipments to the United States

Due to recent regulatory changes, significant customs duties and import fees may apply to all orders shipped to the United States. These charges may range from 15% to 50% of the order value.

⚠️ These charges are determined by U.S. customs authorities and are therefore not included in the order total or shipping fees.

They are the sole responsibility of the customer and are directly charged by the carrier (typically DHL, FedEx, or UPS) or local authorities upon import. Additionally, due to the current workload of customs authorities, some shipments may be held in customs for several days, beyond our control.

By placing an order, you expressly acknowledge and agree that:

  • you are responsible for paying all customs duties and import fees,
  • these charges will be requested directly by the carrier before delivery,
  • additional delays due to customs processing may occur,
  • refusal to pay will result in refusal of delivery.

In the event of refusal :

  • the goods may be returned to us or disposed of by the carrier or US authorities,
  • no refund will be issued, as this constitutes a failure by the customer to fulfill their contractual obligations, even if the goods are returned,
  • return costs, if any, remain the responsibility of the customer.

You nevertheless retain your right of withdrawal, in accordance with our Terms and Conditions. However, this right can only be exercised after delivery has been accepted and the goods received, as refusal to accept delivery prevents the return of the goods. Please note that, in the event of exercising your right of withdrawal, you will need to contact the U.S. authorities directly to request any potential refund of the customs duties you have previously paid.

I acknowledge that customs duties (15 to 50%) imposed and collected by the U.S. government may apply and are not included in the order or shipping fees. I agree to pay these charges when requested by the carrier (DHL, FedEx, UPS). I understand that no refund will be issued if I refuse to pay these charges. Failure to pay these charges will therefore result in the loss of your order without refund.