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bernard hammer aus thonon les bains schrieb am 1. September 2019 um 13:19
30 ans de moins en 10 mn !!! fin des douleurs et des gonflements, service apres vente de l'équipe stopskiavoriaz au top merci 1000 x
Administrator-Antwort:
Merci Bernard pour votre message. Vous avez gagné 5 ans de plus que les autres utilisateurs 😉 qui nous disent avoir rajeuni de 25 ans en général. Par votre mention et remerciement à Top Ski Avoriaz, nous voulons nous aussi remercier l'engagement de tous nos magasins partenaires sur ce SAV. Nous savons qu'un problème avec un ski-mojo est souvent signe de séjour gâché pour les utilisateurs et nous mettons tout en oeuvre pour que lorsqu'un problème survient, nos partenaires puissent vous dépanner rapidement afin de vous permettre de skier avec confort et plaisir. Dès la saison prochaine, ceux d'entre vous qui partirons skier dans les 10 plus grandes stations Autrichiennes devraient pouvoir bénéficier de ce service.
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Customs duties – shipments to the United States

Due to recent regulatory changes, significant customs duties and import fees may apply to all orders shipped to the United States. These charges may range from 15% to 50% of the order value.

⚠️ These charges are determined by U.S. customs authorities and are therefore not included in the order total or shipping fees.

They are the sole responsibility of the customer and are directly charged by the carrier (typically DHL, FedEx, or UPS) or local authorities upon import. Additionally, due to the current workload of customs authorities, some shipments may be held in customs for several days, beyond our control.

By placing an order, you expressly acknowledge and agree that:

  • you are responsible for paying all customs duties and import fees,
  • these charges will be requested directly by the carrier before delivery,
  • additional delays due to customs processing may occur,
  • refusal to pay will result in refusal of delivery.

In the event of refusal :

  • the goods may be returned to us or disposed of by the carrier or US authorities,
  • no refund will be issued, as this constitutes a failure by the customer to fulfill their contractual obligations, even if the goods are returned,
  • return costs, if any, remain the responsibility of the customer.

You nevertheless retain your right of withdrawal, in accordance with our Terms and Conditions. However, this right can only be exercised after delivery has been accepted and the goods received, as refusal to accept delivery prevents the return of the goods. Please note that, in the event of exercising your right of withdrawal, you will need to contact the U.S. authorities directly to request any potential refund of the customs duties you have previously paid.

I acknowledge that customs duties (15 to 50%) imposed and collected by the U.S. government may apply and are not included in the order or shipping fees. I agree to pay these charges when requested by the carrier (DHL, FedEx, UPS). I understand that no refund will be issued if I refuse to pay these charges. Failure to pay these charges will therefore result in the loss of your order without refund.